Privacy Policy - sumanovahair

In short: we collect what we need to book your consultation and care for your hair, we never sell your information, and you can ask us to update, delete, or stop contacting you at any time.

Information we collect

When you interact with our website or services, we may collect the following.

Name

Phone number

Email address

Location details

Appointment details

Hair concerns shared at consultation

IP address

Browser & device type

Website usage data

Pages visited

This information helps us improve our website experience and provide better services to our customers.

How we use your information

To schedule consultations and appointments
To provide information about our hair treatment services
To respond to your enquiries and requests
To improve our customer service experience
To send service updates, offers, and relevant information
To analyse website performance and improve user experience

We use your information only for legitimate business purposes and do not misuse your personal details.

Hair consultation information

During consultations, you may share details related to your hair concerns, treatment preferences, or requirements.

Such information is collected only to understand your needs and provide suitable guidance or service recommendations. We take reasonable steps to maintain confidentiality and protect your personal information.

Cookies policy

Our website may use cookies and similar technologies to improve website functionality and user experience. Cookies help us:

Understand visitor behaviour
Improve website performance
Provide relevant content
Analyse website traffic

Good to know: you can disable cookies through your browser settings, but some website features may not function properly.

Sharing of information

Sumanova Hair does not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers when required for:

Website maintenance
Marketing activities
Analytics services
Customer communication support

All third-party partners are expected to maintain confidentiality and protect your information.

Data security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, data misuse, loss or alteration, and unauthorised disclosure.

However, no online platform can guarantee complete security of information transmitted over the internet.

Third-party links

Our website may contain links to external websites or platforms. Sumanova Hair is not responsible for the privacy practices, content, or security policies of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.

Your rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information where applicable
Withdraw consent for marketing communication

For any privacy-related requests, you can contact us using the details below.

Marketing communications

With your consent, we may send updates regarding new services, hair care information, offers and promotions, and appointment reminders. You can unsubscribe from promotional communications at any time.

Children's privacy

Our website and services are not intended for individuals below the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.

Changes to this policy

Sumanova Hair may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be published on this page with the revised date.

Contact us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please get in touch.